What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) and personal profile.
When you schedule online, we collect your name, email, and phone number which are used for identification and scheduling purposes.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with you?
We may contact you to poll your opinions through surveys or questionnaires, to send updates about our practice, or as otherwise necessary to contact you to enforce our Professional Service Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Click here to view which cookies are stored on your site visitors' computer.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at or send us postal mail to: Melissa Pollick (Wellness Counseling Geneva), Avenue Henri-Dunant 3, 1205, Geneva, CH
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us postal mail to: Melissa Pollick (Wellness Counseling Geneva), Avenue Henri-Dunant 3, 1205, Geneva, CH